Swaziland Improves Emergency Response Times of Incidents

Swaziland Improves Emergency Response Times of Incidents

The Integrated Collaboration system implemented by DataNet Swaziland improves incident response times and reduces the number of deaths and injuries in emergencies.

Cisco’s® Certified Partner, DataNet Swaziland, designed and implemented a collaborative solution that provides the department with voice, video, and data over wired, wireless, and radio networks. Swaziland is now equipped with a national emergency communication system linking all fire stations, and thereby improving response times to incidents from a couple of hours to minutes.

The department has implemented the Cisco IP Interoperability and Collaboration System, which allows personnel from different fire stations to join the same talk group using any radio system, cell phone, traditional phone, or laptop with appropriate software. For example, a moving ambulance can share information with medical facilities, often saving lives.

Telecommunication costs have also decreased, because all calls run on an IP network and there is no cost to make a call from one fire station to another.

Read the Case Study on Cisco Website